Dematerialization, one of the foundations of online archiving, must be urgently pursued by IT companies and beyond. This is demonstrated by the case of Canon, a Japanese multinational known for cameras and other equipment, including a series of endpoints such as scanners and printers.
Canon offers its European customers the option to rent office equipment. Founded in 1937 and driven by the desire for continuous innovation, it has had a very strong position in the sector for over 80 years and is committed to investing its resources in various areas of interest as well as seizing many growth opportunities.
From consulting to technologies for the healthcare sector, Canon enriches the enterprise universe with a wide range of products and services because of one-to-one the much-needed digital transformation that everyone is talking about.
Canon, The Results Achieved In 2021
The Canon brand is known all over the world and, in 2021, obtained the Top Employers Italia and Top Employers Europe certification for the third consecutive year. In the same year, the Japanese giant invested approximately 8% of its global turnover in Research & Development with a total of 3,226 patents filed.
Workplace chapter: here Canon technologies aim to create real hubs, thanks to the integration with platforms designed to manage workflows, guaranteeing advanced connectivity and marked agility of processes. An intuitive and efficient interface, within hybrid environments.
The Canon ecosystem guarantees maximum security, accompanied by confidentiality and privacy in data management. For Information Management, Giuseppe D’Amelio, DS Marketing Director of Canon Italy since July 2020 has led the growth of the business, introducing, among other things, new governance methods and the provision of high-level professional services. Canon has been present in our country since 1957 with offices in Milan and Rome.
2020 was a very complex year. How has Canon adapted to the unexpected events that have occurred?
In reality, there has been an evolution, precisely in the light of the contingent situation. From this energy, new challenges have arisen regarding two important nodes: the cloud and smart working.
The first aspect can count, for example, on Customer Communications Management (CCM) Online which is not limited to optimizing production, but represents a huge step forward, in the direction of a person-centered approach.
The aim is to improve the overall experience, from printing to one-to-one assistance. In the sales area, Teresa Esposito, B2B Channel Director of Canon Italy stood out, pursuing attention to change, commitment, and dedication to better support a dense network of partners.
A network where Canon Professional Print, the customizable program based on the objectives and ambitions of companies, takes the field. The idea behind it is to inspire through workshops, mentoring, and knowledge-sharing activities.
In this regard, a further step that should be mentioned is the constant updating by Canon. An approach made of mutual enrichment both remotely and in person. This leads to a range of interesting options, aimed at very different teams, which help protect multifunction devices by managing their configuration and classifying any IT incidents.